Cancellation and Refund Policy
At OriginMeds, Inc., we strive to provide the best service and support for our customers. We understand that sometimes plans change, and you may need to cancel your order. To ensure a smooth process, please review our cancellation and refund policy below:
Cancellation Policy
You may cancel your order at any time before the pharmacy begins processing your prescription. To cancel your order, please send a message through our Contact Us page or email us at help@originmeds.com. Our customer service team will assist you promptly with your cancellation request.
Refund Policy
Once the pharmacy has begun processing your prescription, we are unable to cancel the order. As a result, no refunds can be issued once processing has started. We apologize for any inconvenience this may cause and recommend contacting us as soon as possible if you need to cancel your order.
We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to reach out to our customer service team through our Contact Us page or by emailing help@originmeds.com.
Thank you for choosing OriginMeds, Inc.