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FAQs

What is OriginMeds?

OriginMeds is a telemedicine platform built to provide you with affordable medication to improve your health.

How does OriginMeds work?

After signing on and filling out our easy questionnaire, you will be contacted by a licensed physician to determine what treatment plan is right for you. After review, the physician will send your prescription to one of our approved compounding pharmacies, who will ship a package with your customized medication directly to your home.  Everything you need to safely administer the medicine will be included in your package along with clear instructions. As you progress, our medical professionals will stay in touch with you, monitor your results, and manage your prescriptions.

What medications does OriginMeds offer?

OriginMeds currently offers semaglutide (the active ingredient in Wegovy® and Ozempic®) and tirzepatide (the active ingredient in Zepbound® and Mounjaro®).

What are GLP-1 medications and how do they help for weight loss?

GLP-1 receptor agonists are a class of medications which mimic hormones naturally produced in your body. These medications target receptors in your brain that control your appetite. When applied, you feel less hungry. They are proven to work as an effective treatment for weight loss.

Are there any side effects?

Like all medications, certain people may develop some side effects upon use.  Please read the enclosed medical instructions provided in your package for further information and discuss with your doctor.

Do you offer oral semaglutide?

We expect to be offering it in the near future so please check back.

Do I need to get my own prescription?

No. The OriginMeds medical team will review your candidacy and determine the right treatment plan for you.  If that includes medication, our doctors will write prescriptions for you.  No existing prescription is needed.

How do I know my communications with my doctor are private?

OriginMeds is fully HIPAA compliant.  All messaging is handled through SMS or our custom secure messaging platform, ensuring that only you and our qualified professionals can see your medical communications.

Why is your compounded semaglutide and tirzepatide more affordable than other providers?

OriginMeds is committed to getting you the highest quality medication at the most affordable price.  We use proprietary technology to operate more efficiently and get bulk discounts from our vendors due to our volume.  Those savings get passed onto you.

Which U.S. states do you ship to?

Currently we ship to all states except LA, MS, and NM. We do not ship to Puerto Rico.

When will I get my shipment?

Once the prescription is sent, it takes the pharmacy 2-3 days to compound your medicine and get it ready for shipping.  Once shipped, you will typically receive your medication in 1-2 days.  As long as you follow the prescribed dosing schedule, you will never be out of medication. Your medication is cold packed when it is sent.  Accordingly, we do not ship over the weekends.  Our shipments are sent Monday through Thursday.

How do I get refills?

As part of your monthly order, each month you will be asked a brief set of questions to track your progress.  One of our doctors will review your responses and determine if you should continue on your current course or if an adjustment is warranted. The doctor will send your refill or new prescription to the pharmacy which will ship it directly to you before your next dose. OriginMeds will automatically charge your account for the appropriate amount.

Is this confidential?

Absolutely. Any communications or data regarding your health can only be viewed by our medical professionals.  All information is stored securely and is compliant with all regulations.

Do you take insurance?

No, we do not accept insurance. You may choose to submit your receipts for reimbursement by your FSA, HSA and HRA.

What other fees are there?

There are no additional fees beyond the order cost.  All consultations with our medical team, medication, shipping fees, and other expenses are included in the order.

What is your cancellation policy?

You can cancel your order at anytime up until the pharmacy begins processing your prescription. Please send a message to us on our Contact Us page or email help@originmeds.com if you would like to do so. Once a prescription has begun processing, we cannot cancel an order.

What if I have more questions?

OriginMeds prides itself on its customer service. If you have further questions please feel free to contact us at help@originmeds.com.